Singapore Changi Airport - Terminal 1 - Tips

"Passengers who rely on the assistance of service animals are advised to check with their respective airlines regarding specific requirements for traveling with service animals on flights.

For transit passengers, it is recommended to confirm in advance with both the primary airline and the airline operating the outbound connecting flight whether they allow service animals onboard the aircraft. Contact information for individual airlines can be obtained here.

At the airport, dedicated airline staff will accompany the passenger and their service animal throughout their time in the airport. In the event that the service animal needs to attend to nature's call, both the passenger and the animal will be escorted to a suitable facility to ensure their needs are met in a comfortable manner."

"Hearing enhancement systems

To enhance the experience for individuals with hearing impairments, the airport has installed hearing enhancement systems at the information counters located throughout the premises.

These systems are designed to improve sound clarity and amplify audio announcements, ensuring that important information is accessible to everyone. With the hearing enhancement systems in place, individuals with hearing impairments can confidently navigate the airport and stay informed about announcements and updates."

"Accessible-route navigation guide

Discover wheelchair-friendly routes throughout the airport effortlessly with the accessible-route navigation guide accessible via the iChangi App. This helpful feature provides users with easy access to detailed directions and information, ensuring a seamless and convenient travel experience for individuals requiring wheelchair accessibility. Navigate with confidence and ease, knowing that the iChangi App is there to guide you along accessible routes within the airport."

"Parents and caregivers can find comfort and privacy in our Baby Care Rooms, specially designed to cater to the needs of little ones. These dedicated spaces offer a nurturing environment where you can attend to your baby with ease. Each room is thoughtfully equipped with hot water dispensers, providing convenient access to warm water for bottle preparation or heating baby food. Rest assured that our Baby Care Rooms are designed to prioritise your comfort and ensure a seamless experience, allowing you to care for your little ones in a peaceful and private setting.

Public

Level 1 - near Lobby A
Level 1 - near MAMUM To Go
Level 2, - near Row 2
Level 3 - opp. TEAHOUSE by Soup Restaurant
Level 3 - near Viewing Mall

Transit

Level 2 - Departure Check-in Hall (near Simple Eats)
Level 2 - Departure Check-in Hall (near WH Smith)
Level 2 - Departure Check-in Hall (behind Longchamp)
Level 2 - Departure Check-in Hall (near gate C24)
Level 2 - Departure Check-in Hall (near gate D38)"

"To ensure a smooth travel experience, it is highly recommended that you arrive at the airport at least two hours before your scheduled departure time. Please note that check-in counters for certain airlines close promptly 60 minutes prior to the scheduled departure.

Arriving early not only allows ample time for check-in and security procedures but also provides an opportunity to explore the extensive shopping options and relax at Changi Airport. Take advantage of the additional time to indulge in retail therapy or enjoy the various amenities and facilities available within the airport premises.

You can check-in early online with many airlines to help speed things up."

"Parents and caregivers can find solace in the Baby Care Rooms, designed to provide comfort and privacy for attending to their little ones. These specialized spaces offer a nurturing environment where infants can be cared for with ease. Each room is thoughtfully equipped with hot water dispensers, providing a convenient solution for bottle preparation or warming baby food.

The Baby Care Rooms prioritise the well-being and convenience of parents and caregivers, ensuring a seamless and tranquil experience while attending to their little ones.

Public

Level 1 near Lobby A
Level 1 near MAMUM To Go
Level 2 near Row 2
Level 3 opposite TeaHouse by Soup Restaurant
Level 3 near Viewing Mall

Transit

Level 2 Departure Check-in Hall (near Simple Eats)
Level 2 Departure Check-in Hall (near WH Smith)
Level 2 Departure Check-in Hall (behind Longchamp)
Level 2 Departure Check-in Hall (near gate C24)
Level 2 Departure Check-in Hall (near gate D38)
"