If you're traveling through Terminal 1 at Mactan-Cebu International Airport, it's important to know that the customer service facilities here currently receive a rating of 5/10. Before your arrival, keep in mind that while assistance options are available, the feedback on service quality is mixed, so you may want to prepare for potential wait times or limited support. The customer service counters are located near the check-in areas, making them relatively easy to find if you need assistance with your journey. It’s advisable to arrive well-prepared to address any inquiries or concerns directly.
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